Welcome to 18th World Congress on Total Quality, 2008, Delhi:: Asia's largest networking opportunity in the field of Quality, SIX SIGMA, CRM, Corporate Governance and Corporate Social Responsibility also Presentation of Golden Peacock Awards

Invitation from the President

Dear CEO,

I have great pleasure in inviting you to the 18th World Congress on Total Quality and Qualex 2008, the International Quality Exhibition, being held from 11 - 13 January 2008 at New Delhi, India.

This event, regarded a Mecca for CEOs, management advisors, quality consultants and change agents worldwide provides an unrivalled networking opportunity for business leaders, corporate boards, social entrepreneurs, thinkers, reformers and policy makers working for a more prosperous, humane and equitable world.. The theme of the Congress is “Board-Room Strategies for Risk Management”.

The recent scandals at major corporations from ENRON to Hollinger underscore the need to have risk management at the top of the agenda. Risk management has become a ubiquitous phrase in the 21st Century. Within the last 10 years, the ability to assess, communicate and manage risk has become a core competency required of all managers. We increasingly assess the degree of risk associated with the accomplishment of a particular job/objective and plan the task in a way that we can manage all known risks.

In the past when we talked of risks this was always related to the economic risks of managing the business. Businesses need to take and manage risks to survive in a competitive market place. Like all organizations, they have to manage risks from hazards such as competition, from fluctuations in demand for their goods and services from skill shortages, currency fluctuations. Today the business is dependent on a number of non-financial risks such as social risk, AIDS risk, environmental risk, ethical risk, climate change risk and other reputational risks.

The Golden Peacock Awards for Quality, Innovation Management & Innovative Product/Service, Business Leadership and Entrepreneurship will also be presented during the Congress.

The selection of New Delhi as the venue is based on the monumental business opportunities offered by the capital of India. This Congress gives you a platform for unparalleled networking opportunity with movers and shakers from all over the world and in particular to mingle with Indian ministers, top government officials and decision makers in India’s corporate world to seek and cement collaborations in the world’s fastest growing economy.
You can contribute to the Congress in many ways as - speaker, participant, sponsor, exhibitor or partner so that together we can make this world a better place.

I look forward to seeing you at the Congress.


MADHAV MEHRA
Chairman
World Quality Council